Bajaj Finserv — Bajaj finserv personal loan

Address:

Kolkata, West Bengal, 700020

I have applied for a personal loan with bajaj on 29th october 2016 and i received confirmation on 1st november 2016 that my loan is approved. But after that my loan was not disbursed . Again after following up with customer support i received a sms and email confirmation on 6th october that my loan will be disbursed within 48 hours. I received an email on 7th november with the neft details that my loan is processed but today its 11th but still money is not credited. I called customer support so many times but no reply from them. I called the ASM of kolkata region, he once received the call and heard me and said that he will get back to me in an hour but 48 hours gone he didnt call me and neither he is picking up the phone now. Worst service from bajaj. I could see online that my emi will be deducted on 2 December. I am waiting for that, if my emi gets deducted and i dnt receive the loan, i will drag this frauds to consumer court.