Bajaj Finserv — Bank Account Updation

Address:New Delhi, Delhi

It is very pathetic on the part of the Bajaj Finserv team for unable my New Bank Ac. No. With Standard Chartered bank aftersubmitting my documents and cancelled cheque for a period of nearly 45 days which resulted in an EMI bounce from previous bank ac. Which no longer is in use due to changes in my employment . I personally have also visited the Lajpat Nagar Part 1 branch where i found my issued cheque lying for a month with the authorities who came up with a very lame answer that they were busy and thus might have forgotten to do afterwhich i offered to pay for the EMI where i was told i couldnt pay in advance and will sort out the matter but it is nearly 45 days and no update has been made ultimately leading to a bounce where i myself has always been very diligent about my Cibil records and i will lead to the highest authorites possible if there is a set back on the same when i myself has been clean. Ref loan no. 4010CD02285718
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Bajaj Finserv customer support has been notified about the posted complaint.
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Dear Sir/ Madam.

Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir,

At the outset, we regret the inconvenience caused to you. With reference to your post and our discussion we would like to inform you that swapping request stands closed for your loan account number ending XXXXXXXXXX85718 and the EMI deduction for your loan would be processed from your new Bank account from November'14.
For further clarifications required please do write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending

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