[Resolved] Bajaj Finserv — Charging foreclosure charges of 4.6%. Loan was approved and disbursed with 0 % foreclosure charge

dhananjaya1979

from Chennai, Tamil Nadu

Address:	560072
Website:	customer-login.bajajfinserv.in

I had taken loan from bajaj finance on 30-n0v-2015. Loan account # 404sal17865337
It was given with 0% foreclosure and 0% part payment charges.
As on 27-july-2016, when i tried to foreclose the loan, they are charging me 4.6%.
Please let me know how to handle this.
I do have all the relevant documents which says, the loan was approved with 0% pre closure charges.

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Aug 5, 2016

Complaint marked as Resolved

After writing the mail to [email protected], within a week, I got the approval letter for zero foreclosure charges. Thank you consumer court for helping me to resolve the issue.

Bajaj Finserv customer support has been notified about the posted complaint.

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Comments

dhananjaya1979

from Chennai, Tamil Nadu

Please note, there were several banks offering lower rate of interest. Only reason I choose Bajaj was Zero Fore closure charges. Please keep in mind the sale pitch which you gave to sell your product. I was very happy with the quick processing you did and had suggested the product to my friends too. Was not aware that I have to face the issue.
Even today when I contacted one of your sales representative, he offered me zero % fore closure charges After first EMI.