[Resolved]  Bajaj Finserv — Charging penalty for personal loan which is not eligible

Address:Mumbai City, Maharashtra, 400093
Website:www.bajajfinserv.in/finance

I took personal loan from bajaj finserv, my loan account no is 405sal14906868.

When i took loan the terms were no penalty on foreclosure.

Now they say i will have to pay penalty for foreclosure.

I visited one of bajaj finserv, there was a cutomer with same issue, he argumented with bajaj representative.

Bajaj represntative agreed and said there will be no penalty.

When my turn came same representative, asked to mail to [protected]@bajajfinserv.In

I have mailed this email id atleast 40 times, there is no reply.

Please readdress this issue, the terms on which i took the loan was the most possible reason that there will be no penalty on foreclosure.
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Aug 6, 2021
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
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Hi there, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly. You can also write to us at [protected]@bajajfinserv.in

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