[Resolved] Bajaj Finserv — consumer loan | |||
Hi Sir, My husband took consumer loan. Loan no:4040CD00076720 Unfortunately my husband passed away on 23rd October 2010. From that day his account is seized and so I started giving cheques for instalment. Instalment collecting agent used to come and collect cheques from me. I have paid all the instalments. Now still around 7000/- is shown as balance as late fee. I spoke to customer care and they mentioned to send death certificate and other details to head office bangalore and mentioned thy will weave off the late fee. I sent but didnt get anything reflected in the loan account and started getting thretening calls from Delhi consumer court. I tried calling on [protected] but it always says I entered wrong customer ID, whereas I am able to log into Bajaj finserv lending site with the same. (customer ID:4052392) Kindly please resolve my issue as early as possible. Thanks and Regards, Girija Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Madam,
With reference to your post and our discussion .We would like to inform you that your Loan account stands closed.The NOC has been email to you separately on your registered email id.
With regards,
WeCare
Bajaj Finserv Lending
With reference to your post and our discussion .We would like to inform you that your Loan account stands closed.The NOC has been email to you separately on your registered email id.
With regards,
WeCare
Bajaj Finserv Lending
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Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv Lending