Bajaj Finserv — Dispute on Loan paid | |||
Hi I purchased a TV on Bajaj Loan and I paid all the installments correctly, last 4 months of my EMI i paid as cash as my cheque was bouncing. I called Bajaj Finserv team and they sent a representative to collect the cash. Last year i got a call from them asking me to pay 12000 as dispute amount on cheque bouncing charges. I informed them i cant pay and they asked me to pay the bouncing charges alone (2000rs) and remaining interest they will waiv off. This was done by Mr Pasha ([protected]) from Chennai. I maid the payment and they didnt close the account and didnt send me the NOC as well. After 1 year now I got the call from Delhi that they are going to file a complaint against me and issue a warrant if I am not paying 12k again. No official notice no official emails in last 2 yrs that there is some thing pending or cheque bouncing charges are there but simply they are threatening that they will file a complaint and do a arrest warrant immediatley if I am not paying the money. When I called back Mr Pasha[protected] now he is so irresponsible and saying he cant speak to me and will not deal anything with me. My Loan no is 4030CD00039119 kindly request you all to help me on this issue. Was this information helpful? | |||
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Bajaj Finserv customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Sir,
With reference to your post and our discussion, we regret the inconvenience caused to you. We have looked into the matter and we understand that your EMI's had got bounced and later you had paid them along with the bounce charges. We wish to confirm that your loan account number XXXX9119 stands closed in our records and we have sent across the NOC for the same at your registered email id. For any further clarifications, do write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
With reference to your post and our discussion, we regret the inconvenience caused to you. We have looked into the matter and we understand that your EMI's had got bounced and later you had paid them along with the bounce charges. We wish to confirm that your loan account number XXXX9119 stands closed in our records and we have sent across the NOC for the same at your registered email id. For any further clarifications, do write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
Hi Team,
I didnt received the NOC yet in my email id. Can you please let me know if its shared properly?
I didnt received the NOC yet in my email id. Can you please let me know if its shared properly?
Calls from Bajaj Finance - 3 calls a day
Everyday I get a call from Bajaj Finance for loans. Can somebody stop this?. If required I can share those numbers also. Which company is behind this? Please let know where should I pass on information about numbers? Is Bajaj Fin calling me or somebody else? where should I raise complaint is not resolved here?Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv Lending