[Resolved] Bajaj Finserv — Double deduction alongith fine for personal loan 4210PL 00059893. | |||
Sir I suresh kumar takenpersonal loan from Bajaj Finserv and my loan completed on Aug 2015. The last EMI was 05 Aug 15, as per their computer statement, the loan completed in Aug 2015. Therefore, there is no sufficient money in 05 Aug 15, due to this the last EMI was lapsed. In view of the above, the Bajaj Finserv staff contact me on 25 Aug 2015 regarding my lapse on last EMI and alternatively he collected the amount of Rs 1824 + 350 (EMI +Fine) = Rs 2174/- on 31 Aug 2015. (Payment receipt No 9912728). Once he collected from me, the next day Rs 1824/- deducted on 01 Aug 2015 by Bajaj Finserv . I was shocked and approached our coimbatore branch office for the same for refund, he told that the same to be credited in your account on 08 Sep 2015. But till date the same amount is not credited in my account. So I request you to instruct Bajaj Finserv why double deduction by coimbatore branch and their head office. Once our amount was lapsed the charged Rs 350/- as fine and I asked from you and Bajaj Finserv for refund of my money alongwith fine charged by them or interest for the period. My Loan Account No 4210OPL 00059893. Name L Suresh Kumar Mob [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. | |||
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At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.
With regards,
weCare
Bajaj Finserv Lending.