[Resolved] Bajaj Finserv — ECS registration delay and incorrect information given to bank while registering for ECS | |||
The issues that I am having with the Loan account are just increasing day by day. After so many mails, Bajaj Team registered the ECS service with my bank. The EMI was to start from June month but the ECS was registered by June End. The ECS registration failed this month also and the EMI was credited back to my account. The ECS code which Bajaj team registered with the bank is 1000009(form submitted with this code) and then the team presented the ECS with code 4110117(The code which was presented while deducting EMI). I really don't understand where is the gap. The forms were submitted by Bajaj only, why the team is unable to process the service correctly??? Please respond and let me know the escalation matrix for this as this has been a long time now I am suffering from these kind of issues. All this is leading to making my credit history worst for no fault of mine. In future, I would not try any service from Bajaj Finserv and would not like to suggest this service to any of my friends. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. | |||
 7 Comments | |||
Comments
Dear Gunjan Sharma
With reference to your post and our discussion, we are currently in process of resolving your query. We shall revert back to you in the next 2-3 working days.
For any further clarification, do write to us at [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
With reference to your post and our discussion, we are currently in process of resolving your query. We shall revert back to you in the next 2-3 working days.
For any further clarification, do write to us at [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
Hi Team,
I hope the correct reason for ECS return will be clear to you by now.
Please get the needed correction done with the bank. Please let me know when the correction has been made.
Please do the needful so that ECS does not bounce back.
Loan Account Number 4010CD02749923
Thanks
Gunjan
I hope the correct reason for ECS return will be clear to you by now.
Please get the needed correction done with the bank. Please let me know when the correction has been made.
Please do the needful so that ECS does not bounce back.
Loan Account Number 4010CD02749923
Thanks
Gunjan
Hi Team,
I spoke to Bajaj Finserv Representative on Friday saying that the correct reason for the ECS bounce is not clear till now and I was asked to reply to Wecare after 13th.
Today, I got a call from Bajaj Representative who was ready to come to my residence and take the cash payment. Even I got a mail as attached.
I seriously don't understand what kind of behaviour is this. The representative spoke to me as if I am a defaulter and I have not paid the EMI due to my fault.
Even the attached mail shows the same thing. Last month, I made the payment the same day on which I got the message from Bajaj that the EMI is not cleared.
This month I did not get any message from Bajaj.
The behaviour of the representative was really bad. His attitude was not to resolve the issue.
Really disappointed with the service of the firm.
Thanks a lot
Gunjan
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I spoke to Bajaj Finserv Representative on Friday saying that the correct reason for the ECS bounce is not clear till now and I was asked to reply to Wecare after 13th.
Today, I got a call from Bajaj Representative who was ready to come to my residence and take the cash payment. Even I got a mail as attached.
I seriously don't understand what kind of behaviour is this. The representative spoke to me as if I am a defaulter and I have not paid the EMI due to my fault.
Even the attached mail shows the same thing. Last month, I made the payment the same day on which I got the message from Bajaj that the EMI is not cleared.
This month I did not get any message from Bajaj.
The behaviour of the representative was really bad. His attitude was not to resolve the issue.
Really disappointed with the service of the firm.
Thanks a lot
Gunjan
please refund insurance amount
i rajesh kumar gupta i has been paid 14 instalment of good durable lone but my insurance paper not delevered by companey till date my repited request loan no 4100cd01257364 so refund my amt 4500 &obligeCHANGE EMI DATE
Hi, My loan no; 4050CD05576672 & 4050PL06935571 please change the EMI date my contact no. [protected]EMI CARD
EMI CARD HAVE ANY QUEREY NOT SOLVE TILL NOW AS I THE EXISTING CUSTOMER OF BAJAJ FINSERV LENDING FROM LAST 4 YRS. RAMASWAMY [protected] HYDERABAD BRANCH CONTACT IMMEDIATELY.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv Lending