Bajaj Finserv — Emi card [protected] has blocked

Address:	Bhopal, Madhya Pradesh, 462011
Website:	www.bajajfinservlending.in

My Emi Card no. Is- [protected] Deepti Borasi. I bought a samsung mobile & missed to pay last EMI of mobile. But after few days i got a call from bajaj finserv & one of there executive came to me & than i paid the amount along with extra charges. Rather than it they block my card & got a mail dat ur card will be block for 90 Days. But still its blocked. I maild them 2-3 times and they replied with that ur card will block permanent coz ur cibil score is low, no address proof, no id proof. But actually i submit all of my documents 2 times. How is it possible to do? Still i hv 2 consumer durable loans. And i m paying on time. And when i paid extra charges along with the missed Emi, then how my card still block. I m unsatisfied with this.