Bajaj Finserv — Emi card permanently blocked in spite of no emi bounce and available credit balance

Dear concerned,

This is regarding my EMI card being blocked permanently without any prior notice and inspite of no EMI bounce & available credit balance. My last purchase with the same EMI card was on September 2016 of rs 10000 approx. I tried to use the card to purchase a mobile on 29th november 2016 but the BFL executive told that my card was blocked. Next i called the customer care centre and the automated voice told me that my card was permanently blocked. Kindly activate/unblock my card asap since there is no fault or due emi from my side. Also kindly explain the reason for blocking my card where i am a customer for last 2.5 years, is this the way you treate your loyal customers.
CARD no - [protected]
experia id[protected]

regards,
Ratandeep Bandyopadhyay
[protected]
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