[Resolved]  Bajaj Finserv — EMI Deducted 3 times even after payment

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Bangalore, Karnataka

Dear Bajaj reader, This is Suresh Dhar. I am facing some problem in my all loan account having with Bajaj from last 1 or 2 months, let me explain in details. I have following 3 loan account in Bajan Finance 4040CD[protected] Tablet (1, 688.00/ PM) 4040CD[protected] Refrigerator (1, 864.00/ PM) 4040CD[protected] TV (3, 979.00/ PM) The Due date of the EMI is 5th of every month which I was paying since last one year. Everything was fine until June, 2014. On the month of July I got call from Bajaj and as per them there are some problems on Bajaj side for which they cannot deduct the EMI for one account, any they asked me to pay by cash for that particular loan (1864). It was done for that month and I was communicated that it should be fine from next month onwards. On the very next month it happens again, the amount of 1864 (refrigerator) they are able to deduct using ECS but other two don’t. I got a call on 7th August and they told me to pay the remaining through online, which again I did for that month on 8th August. Then the actual drama starts. They again deduct the amount of 1688 once and 3979 for refrigerator twice, out of which they revert back the TV amount 3979 twice, but not the amount 1688 for refrigerator. I visit Bajaj branch I they convinced me that there is some problem in my ECS, so I need to do ECS mandate, which I didn’t do yet. However, for current month all the ECS got deducted properly. Can you please clarify if there is problem my bank side or ECS side (as per Bajaj) how current month ECS got deducted properly? More over from Bajaj I got and EMI card which they only offered me, they de activate that due to not paying EMI properly. Please take back your EMI card which I don’t want to use. Now my question is how Bajaj can do this, after paying the payment for that particular month they deduct the amount 3 times and make the balance negative. Can you please revert back the amount (1688) you deducted last month from my account? Currently I don’t know what I should do to stop this kind of nonsense things. I am wary to keep some extra amount on that particular account which Bajaj having ECS. Can anyone from Bajaj please take care this issue, and make some effort to let me know what actually going on. Please do the need as early as possible, you can reach me in my below mention mobile number if needed. Suresh Dhar. [protected] [protected]@zoho.com