Bajaj Finserv — EMI due Notification wrongly addressed/missdirected

Address:Bangalore, Karnataka

Dear Sir, Dr Richa Prasad has no dealings with Bajaj Finance Services.She has never taken any loan or utilized any of your services.Yet she has received EMI due notification/e-mail for ensuring fund for electronic transfer on due date 20150402.Details are as follows:- E-mail from [protected]@bajajfinserv.in to dr.richaprasad @gmail.com. dated 26 Mar 2015 Sir/madam Your loan acct. 5890CD07856072 EMI-3829 due date 20150402 Bank State Bank of India Pl ensure availability of sufficient fund sincerely your's Bajaj Finance Team This is a grievous mistake made by the company, and need to be rectified immediately and she taken-off from your mailing list, else due action will be taken.Please respond at the immediately. your's sincerely PC Prasad (Air Cmde Rtd>)
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Bajaj Finserv customer support has been notified about the posted complaint.
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Dear Sir/ Madam.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
There has been no positive response to my complaint and my quarry has not been addressed till date, though more than 14 days have passed .what rating should I give to the company who refuses to acknowledge their mistake.
PC Prasad (air Cmde Rtd.)

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