Bajaj Finserv — EMI mandate is rejected by bank_Loan account-402SAL04869285

Address:Pune, Maharashtra

I got a message from DM-BAJAJF "Dear Customer, your EMI mandate is rejected by your bank. While we reprocess payment, we request you to register mandate and send a copy to BFL" What should I understand with this message? Whom should I contact (or) How can i register mandate? send a copy to BFL?????? with out any email id mentioned (or) location mentioned to go and drop how can a person do this ???? My salaried Loan ac no - 402SAL04869285 Regards, Sujeet
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Bajaj Finserv customer support has been notified about the posted complaint.
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Dear Sir/ Madam.

Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir,

With reference to your post and our discussion we wish to inform that your ECS Mandate had been rejected by your Bank due to a technical reason. In order to have your EMI's getting debited smoothly, we have sent the detailed process of Swapping your bank account on your registered mail id along with the soft copy of ECS mandate form. We request you to please furnish your duly filled ECS mandate with us.
For any further clarification please write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending

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