Bajaj Finserv — EMI taken by BAJAJ inspite of clearing the LOAN not refunding

Address:Bangalore, Karnataka

Dear Team,

I had cleared all the LOAN with BAJAJ on 31st May 2014, LOAN NO.4040CD00651705, but i have been charged EMI for the month June 2014, DON"T UNDERSTAND WHY ??? WITHOUT considering the FULL PAYMENT, We still not have received the closure letter and REFUND of the excess EMI (3000)taken by the BAJAJ Finserv, when trying to reach the BAJAJ AGENT for clarification, calls are not answered and totally ignoring the calls ([protected] - Agent Number )

This is very unprofessional response from the company, when we have to pay EMI we receive 1000 calls and now when BAJAJ has to give back something the AGENT GOES MISSING !!!

BAJAJ has to understand and value its customer queries and respond in time else it will affect the customer in many ways due to negligence of the "BAJAJ AGENT "

HOPING TO GET THIS RESOLVED ASAP

Please contact [protected] for any clarification's ( proffs will be send when rquired )
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Dear Ms.Kesaekar,


Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending
Dear Ms.Kesaekar,

With reference to your post, we would like to inform you that your Consumer durable loan account number 4040CD00651705 has been closed in our records and a refund Rs. 2350/- has been transferred to your registered bank account. We have sent across your NOC in a separate mail to your registered email id.
For any further clarification, do write to us on [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending

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