Bajaj Finserv — Extended warranty - insurance

Address:	Pune, Maharashtra
Website:	www.bajajfinserv.in

When i purchased sony led, i took ew for 2 years. Its 18 months and there is a problem in my led. I called bajaj customer care. After waiting for 10+ minutes on ivr, they connected to me. They lodged my complaints and told me that my problem will be resolved in next 48 hours. But its more than 72 hours, not even received a single call/sms. Very poor and pathetic... Trying to connect again but roaming on ivr always... Poor and pathetic service.

Even after putting my complaints here, if my problem will not be resolved, i will proceed my steps to insurance ombudsman.