[Resolved]  Bajaj Finserv — False guidence and Pre-approved loan, loss of Rs 13,120

Sir,

Loss of Rs 13, 120 from Bajaj Finance due to one month pre-approval of loan. Loan Application No: [protected]

I require loan amount from October’14 but it is given in the month of September’14 without my mail conformation or any intimation.

Person named Sauvik Chakravorty (sauvik.[protected]@bajajfinserv.in) from Bajaj Finance sales team falsely guided me by taking a signatures on Cheques and Loan agreement without approving the loan amount.
In-spite of questioning and denying to do signature, Mr. Chakravorty assured me that without my final mail conformation loan will not be sanctioned. Till end of August’14 nothing is in clarity about the loan amount.

Suddenly Loan amount got credited on 1st September’14 to a non-salaried account. As I have requirement for 15lakhs, remaining 4lakhs is an issue now. Complained the same to Grievance cell on 1st September’14 and gave me assurance of resolving the issue, but no action is taken for 12 days.
On 12th Sept’14 they are asking me to revert the loan amount. It is very difficult for me to get loan from any other bank in 15 days’ time and by doing so my Cibil account credits will go down.
Without giving any clarity about and amount and crediting amount one month prior without taking any mail or written confirmation.
Expecting justice for the issue and taking action for all the troubles given by Bajaj Finance.

Thanks & Regards,
Kranthi

Dear Sir/ Madam.

To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

With regards,

weCare
Bajaj Finserv Lending