Bajaj Finserv — Foreclosure of personal loan

Address:

New Delhi, Delhi, 110087

I have taken personal loan of 300000 from Bajaj Finserv ltd. in March. At the time taking loan they said there will be no part payment and forecloser charges..But now I m trying close my loan and they refused and said there will be a forecloser charge applicable ... I have written confirmation from Bajaj Finserv for the same that there will no charge for part payment or forelcloser of the loan ... When I contact them for the forecloser letter, they said we have changed our policy so cannot close the without the charges... which is totally unacceptable ... they are fraud, they deny after written email confirmation regarding the same ...