Bajaj Finserv — Fraud scam by bajaj finserv lending - without customer permission & without valid proof how can a bajaj finserv company start an emi..

Address:Thane, Maharashtra, 421102

I think this is loan a/c number- 5770CD02198092 which is mention on notice send by Bajaj Finserv also One of the Bajaj Finserv Collection executive name Ganesh- [protected] provide me the same.


I would like to informed about this incident that I have received Offer call from person name Ravi Patil(I don’t have number as it is more than year passed to visit) & informed about offer with minimum down payment with 0% Interest offer which running on Snehanjali outlet, S.V.road, MALAD, I reside at Ambivali which is in thane district due to this offer I Visit Snehanjali, S.V.Road, Malad(as is it brand store) then one of the Snehanjali store executive(I don’t remember his name as it is more than year passed to visit) had ask me relevant document for processing of consumer loan as he already know about my visit & purpose, I have informed him I have details from Ambivali-Thane District location then he taken me to meet Bajaj finserv executive that executive informed me for processing of your consumer loan you need to submit address proof(Demanded electricity bill) then I refuse to give electricity bill because it was not register on my name or my any family member then also bajaj finserv executive has taken my document when that shopkeeper executive consulting & ask him to take & informed me that he will try to process the document after verification of document will get call from Bajaj Finserv, it will take 4-5 days.

If Bajaj Finserv executive as informed me without submitting electricity bill your consumer loan will not get approved the how it possible my loan been approved by You without submitting proper document, Valid address proof.

A going 2nd question arise that even I haven’t made any down payment then also you have approved loan without my confirmation, without my knowledge?

If I’m not aware my consumer loan is approved without my knowledge and even I haven’t not received any kind of product still you have a send me a notice on my residential address even your people harassing & threatened me by making phone calls.

If your Bajaj Finserv Collection executive name Ganesh- [protected] saying & even he sending me text that we have your verification document he has mentioned in that text msg he is having invoice copy of delivery, how is possible if I’m at my residential area nobody has visited for verification I Haven’t signed any verification document not even received any confirmation call even I haven’t singed any invoice copy How is it possible that You collection executive sending me notice about the payment, if you want to check you can visit to my residential area and you can check there is no product available even you can enquire people living around my place as I haven’t received any kind of product.
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Hi Nitin, we regret the inconvenience. By your complaint, we understand that you are not happy with our services and we wish to inform that we have noted your complaint details and shall address this at the earliest. Meanwhile, it will be great if you could help us with your contact details. We thank you for your patience and hope you give us a chance to rectify the error.

Sincerely,
The team at Bajaj Finserv
Refer attached mail, Bajaj Finserv agreed that they have done this fraud- Without receiving any of the material also without customer permission Bajaj Finserv company start an EMI..

Now I'm asking you about compensation for problem which I had faced..

Contact me on [protected].


Dear Customer,

Thank you for writing to us at Bajaj Finserv.

With reference to your request, we wish to inform you that your loan account number 5770CD02198092 has been cancelled in our system.

We have sent the details to the CIBIL department for clearance of the record from the report.

Please find attached the Statement of Account for your reference

For any further clarifications write to us at [protected]@bajajfinserv.in

Your feedback is important to us - Please click on the link below to register your feedback - http://bflloans.force.com/BFeedbackPage?cID=a1o90000000ZLoh&csId=[protected]...

Bajaj Finserv assures you its best service, always.

Yours sincerely,

Customer Experience Head
Bajaj Finance Ltd.

Our Customer Service Toll free numbers have changed.
You can reach us on the following numbers, for which call charges are applicable:

For EMI Card queries call[protected]
For queries regarding all loans other than Durable Finance call[protected]
Hi my self prashant mani y conmpalint is that i have visited at croma outlet preet vihar to finance a laptop worth Rs.26000 approx when i give him my pan card and adhar card he told me that without electrcity bill or water bill your loan will not be approved
fev month ago with the same store i have financed my phone with capital first he doesn't require any electrcity bill
but bajaj why not given loan without these bill

Thanks
Prashant Mani
[protected]

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