Bajaj Finserv — Gundaas Threatening

Address:Chennai, Tamil Nadu

Dear sir, My sister and i bought a A/C in viveks Adayar in Bajaj finserv loan in may month using EMI option through ECS, but from the month of purchase Bajaj finserv has failed to take the ECS and when we asked about it they said they will revert back, but suddenly on 13 july 2015 around 3.30 pm my aunt got a call from [protected] number saying that he is Mr kumar and coming home to collect the EMI which was weird for us we asked him why they collect it in ECS he started talking so rudely so my sister who bought this on her account called him to ask the details he stared shouting at her and asked her to return the product, she said that she has balance for both the months in her account and for that that guy has said that she doesnt have enough balance so she asked him to mail it he started to threaten her to pay it before 5 pm she got scared and shared his number to me so i spoke to him, he replied in a rude way and said that you after all bought this in load and telling that he is the prime minister of the country and asks me to come to Bajaj Finserv if i had guts already one more complaint has been registerd on the same person. we need a proper response. P.srinivasan [protected]@gmail.com [protected]
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Bajaj Finserv customer support has been notified about the posted complaint.
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Dear Sir.

Thank you for sharing your contact number. We have initiated the process of resolution of your complaint. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Sure I will do that but already a complaint has been lodged with the misbehavior on the same number [protected] named Mr kumar on consumer complaint but action have not been taken, I need an explanation on this and my sister also had directly mailed to Bajaj Finserv mail id but it has no response. Do consider this as very urgent issue because we have decided to take it to knowledge of Commissioner of Chennai and file a complaint on gundaas act. we have already been waiting from july till date but no actions has been taken against that person
Bajaj Finserv team I would like to bring to your notice that no actions has been taken against the complaint I had given on 13 July I2015 on a gundaas threatening call from the number [protected]. I have been waiting from the date that would get a call and my sister has already mailed to your Email id regarding this complaint she dint even get a reply. And there has already been a complaint registered from this mobile number [protected] from another customer of yours. Hope you guys are encouraging These Kind of agents. i need a proper response from your team cal me on [protected].

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