Bajaj Finserv — Harsh behavior of customer care executive and ill behavior | |||||
I have made the EMI payments through the www.paynimo.com provided by Bajaj Finserve. Though i am getting regular call may around 8 to 9 call stating that i have not made the payment. I told the executive i have made the payment and i have received the acknowledgement from Bajaj Finserve towards the payment i have done. If i am trying to explain and asking them to update in their system, they are disconnecting the call and no one is bother to listen my problem. It is really ridiculous. I am a working women and i am getting calls in between the work and meeting that is really affecting my work and my day. I tried calling on different numbers but they are not behaving properly or it may be the situation that woman voice is not much appreciated for them and they are least bother and troubling me as i am female and they might be having a impression that i can not do anything. I am really looking for a action for these kind of behavior. Was this information helpful? | |||||
Bajaj Finserv customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
Hi Mr. Bhardwaj, we regret the inconvenience caused to you. Request you to write to us at [protected]@bajajfinserv.in sharing your contact details/ customer id so as to assist you further.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
31%
Complaints
6835
Pending
0
Resolved
2026
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
View all Bajaj Finserv contact information