[Resolved]  Bajaj Finserv — Imp info of loan was suppressed / extra fees charged / though complaints not resolved changes status as resolved

Address:	Ahmedabad, Gujarat, 380055
Website:	www.bajajfinserv.in

I have booked and obtained flexi personal loan from bajaj finserv and observed (After disbursement) that they are wrongly reducing my credit balance too. Upon inquiry, i was told that it is the process that we are deducting interest as well as reducing credit limits, but the same was never informed to me. Suppressing such material fact and selling the product is illegal. Hence, i should not be liable for the information deliberately suppressed by the representative as i would not have obtained loan if the said would have been informed to me.
Additionally, when certain documents were sent to me for acceptance, i had queried certain provisions where the representative informed that these provisions are for normal personal loans and not applicable to me, so i was relaxed. But he had misguided me and now, i am forced to follow the process. Hence, i would like some external intervention, so that bank will not cheat to the future customers.
Secondly, they have deducted more processing fees than informed to me with same logic that it is not applicable to me and if deducted, will be reimbursed to me. But even after lot of follow up, it is not yet refunded.
Thirdly, bank had given me insurance without asking me, if i would like to opt for it or not, breaching the provision of insurance “insurance is subject matter of solicitation”.