[Resolved]  Bajaj Finserv — Insurance done on wrong commitment (424BAL[protected]

Address:Chandigarh, Chandigarh

Dear Concern, I am having 2 loans of consumer durables( 4240CD03256090 & 4240CD[protected] which i am paying on monthly basis. I got a call some days ago, saying that bajaj fin. is proving me Health insurance of rs 3 lacs on adding up 162/month for 10 months only, but now i have checked my online account it is showing 1162/month. I felt like cheated. Is this the way you are going to treat innocent customers who are paying their EMIs on time. I request you to close this (424BAL[protected] as it was wrongly done by committing something else otherwise i dont have any other option left expect going to consumer court. RegardsRajeshwar kumar[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
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Dear Sir/ Madam.

Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir,

With reference to you post and our discussion. We would like to inform you that your Loan Account number 424BAL04184872 stands canceled in our records.
We have sent across your SOA in a separate email to your email id.
For any further clarifications, do write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending

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