Bajaj Finserv — Lied on zero foreclosure charges, cheating on foreclosure charges | |||||
Hello sir / madam- Bajai finance is forcing me to pay 4.6% foreclosure charges. I'm the old customer and at that time they told me that there is no foreclosure charges and part payment charges are applicable. That why i took loan even it is high interest rate. And now i want to close this account with all outstanding balance, but now these guys are saying i need to pay foreclosure charges 4.6% (It's comes around 40 thousands). New rules can applicable only for new loans not for old loans. As per the previous agreement i can pay total outstanding balance. I keep on sending emails from 5th of june 3 times but no one is responding from bajaj finance, keep on dragging the issue unnecessary, how many days they keep on dragging those many days i need to pay interest unnecessary even communicated 10 days back. But in bajaj official site stating that we can resolve the query in 2 days like below Write to us at [protected]@bajajfinserv.In for all queries and concerns We are committed to resolving your queries within two days Attached is the email for reference as well as full details Please resolve my issue. Attachment is the emails Was this information helpful? | |||||
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Bajaj Finserv customer support has been notified about the posted complaint. | |||||
 9 Comments | |||||
Comments
Same here - they lied while selling their personal loan by stating NIL foreclosing charges.
Reply
hi, did u get any response.
am also facing the same situation. Not sure what to do and whom to contact.
am also facing the same situation. Not sure what to do and whom to contact.
Please let us know how to resolve this. We are following up from June 3rd. But no response.
Don't accept and don't pay EMI then they will come to us. I already blocked the ESC debited, so next month my amount will not be debited. you can also do the same. those guys are not responding. One more group in Gmail going on. Let's join there.
Sachin Nair,
Chaitanya Thakare
[protected]@gmail.com
or give me your email ids, i will add it in the group
Sachin Nair,
Chaitanya Thakare
[protected]@gmail.com
or give me your email ids, i will add it in the group
Same issue with everyone, it is unethical practice of changing the basic condition of finance by introducing foreclosure / part payment charges in between. It proves that BFL is not transparent and has dual characteristics to allure customer first with apple and after few months give him rotten orange. No satisfactory answers from customercare, and no response at all from grievance team after 8 working days. We need to complain to regulator and take social media's help to expose such illegal activities to increase awareness in prospective customers to re-think before going in contract with BFL.
Me too facing the same problem. my email id [protected]@yahoo.co.in
I am also facing the same issue. Any one got any resolution so far from them ?
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