[Resolved]  Bajaj Finserv — loan given to a fraud

Address:Bangalore, Karnataka

this is regarding one of the incident happened with me. some unknown person has used my PAN card copy and put his photo, a Karnataka registered licence with my name on it and his photo( i do not have a Karnataka licence) and taken up a television loan for about 1 lac 16 thousand rupees. he has given a cancelled cheque also which is on my name(SBI account). this incident has happened in Reliance Digital showroom RR nagar. the loan was given from Bajaj Finance and the person name Chethan (Bajaj Finance executive) has given the loan without seeing the original document and given based on xeorox copy of it. when i asked why it was given without doing the proper verification, he told election were going on so we could not finish the formalities. now because of him i am suffering. he showed no responsibility that how suffering it will be for me. the unknown person has taken up the loan on 16th April and now Bajaj people are calling me for loan amount. it is mentally torture for a person where there no fault of him. i have given a complaint in RR nagar police station.(LPT 368/14) for the same. please assist me what else needs to be done for catching the fraud person and remove the loan from my head. please help. i will be really thankful to you and your team.
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Aug 14, 2020
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
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Dear Sir/ Madam.

To help us expedite the process of resolution of your query, could you share your Loan account number along with your contact details so that we can get in touch with you and assist you better.

With regards,

weCare
Bajaj Finserv Lending

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