Bajaj Finserv — Misuse of my emi card - wrong loan generated of 56k | |||
Its been more than 20 days now, I had lodged a Complaint with Bajaj Finserv, but still it is not resolved. I have called the customer care several time and wasted so much time but still the issue is there. Case- Some fraud person has misused my card and purchased an electric item worth 56000 from one of the electronic shops (Metro Mobile) in Aundh, Pune. request Id - srn03609881 I had reported this issue (srn[protected] immediately after Bajaj Finserve called me for the Verification call (against this purchase) on 12_aug_2015. and the customer care assured me that don't worry the Loan account will NOT be generated because the verification call has failed. They assured me that the matter will be resolved in 48 hrs (that is by 15_aug_2015) request Id - srn03669770 I was assured that the issue will be resolved but when I recheck my Bajaj Finserv login portal on 26_Aug_2015, I was surprised to see the a Loan a/c 402DPF13848323 has been generated and the EMI Due Date is showing[protected] Loan Account 402DPF13848323 Loan Amount 56, 000.00 EMI Amount 5, 600.00 Tenor(In Months 9 EMI Due Date [protected] This is the WORST experience I have ever had in my life. This is mental harassment. I have wasted lot of time in talking with Bajaj Finserv executives Was this information helpful? | |||
 6 Comments | |||
Comments
Dear All,
Similarly I have also been cheated exactly in similar way. I have written talked to finserv. My emi is due on 5th Sep'15 as well.
I am not getting any response except that investigation is in progress. No reply to my email which I sent 3 days ago. Even after intimating Finserv they do not seem to be bothered. I am now worried that they will hound me for money and later downgrade my rating somewhere else.
I suspect that Bajaj finserv employees have reused my earlier loan papers which I hailed submitted to buy LED TV at that time. This time they have used same papers to buy Apple Mobile costing 58200/-
- Adh
Similarly I have also been cheated exactly in similar way. I have written talked to finserv. My emi is due on 5th Sep'15 as well.
I am not getting any response except that investigation is in progress. No reply to my email which I sent 3 days ago. Even after intimating Finserv they do not seem to be bothered. I am now worried that they will hound me for money and later downgrade my rating somewhere else.
I suspect that Bajaj finserv employees have reused my earlier loan papers which I hailed submitted to buy LED TV at that time. This time they have used same papers to buy Apple Mobile costing 58200/-
- Adh
Similarly I have also been cheated exactly in similar way. I have written talked to finserv. My emi is due on 5th Sep'15 as well.
I am not getting any response except that investigation is in progress. No reply to my email which I sent 3 days ago. Even after intimating Finserv they do not seem to be bothered. I am now worried that they will hound me for money and later downgrade my rating somewhere else.
I am not getting any response except that investigation is in progress. No reply to my email which I sent 3 days ago. Even after intimating Finserv they do not seem to be bothered. I am now worried that they will hound me for money and later downgrade my rating somewhere else.
Just look at Bajaj Finserv's rate-of-resolution :-
Complaints : 534
Resolved : 6
Only 1% complaints have been resolved.
They are violating RBI rule : Making use of PIN compulsory while using there card. Anyone can misuse your Bajaj Finserv card - anywhere, anytime, any amount...!!
I think as there is no resolutions, its high time and I have to lodge a Police Complain.
Complaints : 534
Resolved : 6
Only 1% complaints have been resolved.
They are violating RBI rule : Making use of PIN compulsory while using there card. Anyone can misuse your Bajaj Finserv card - anywhere, anytime, any amount...!!
I think as there is no resolutions, its high time and I have to lodge a Police Complain.
Dear Customer,
Greetings from Bajaj Finance Ltd! At the outset we regret the inconvenience caused. With reference to your post, our team is investigating your concern. We request you to give us 3-4 working days to update you on the same. For further clarifications please do write us on [protected]@bajajfinserv.in
With regards,
weCare
Bajaj Finserv Lending.
Greetings from Bajaj Finance Ltd! At the outset we regret the inconvenience caused. With reference to your post, our team is investigating your concern. We request you to give us 3-4 working days to update you on the same. For further clarifications please do write us on [protected]@bajajfinserv.in
With regards,
weCare
Bajaj Finserv Lending.
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31%
Complaints
6835
Pending
0
Resolved
2026
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
View all Bajaj Finserv contact information
At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.
With regards,
weCare
Bajaj Finserv Lending.