Bajaj Finserv — No loan disbursel & unresponsive behaviour

Address:Gurgaon, Haryana

Dear All

I had applied for personnel loan with Bajaj finserve LAN:- [protected], very first day after application they mentioned it Approved loan then collected all required documents and 1 cancelled check & 2 blank check by name of Bajaj finserve but no update after that when i chased the executive he told me that he can go further after feb month salary slip receiving, and then the again collected my salary slip at 28 feb 2015, Still i am waiting for loan disbursal.it is almost 1 month passed. and now i am calling there customer care number and mailed also but still no responce.

Now question is

1- If there is any issue then why they are mentioning as approved loan ?
2- if Still not possible then why no clarity communicated to me ?
3- I need all document return including signed check ?
4- Why such unresponsive customer care operation ?

Its really pathetic service i have seen ever.

Please do the needfull ASAP otherwise cancell my Loan aplication and return all my documents.

BR//
Rakesh
Gurgaon
+2 photos
Was this information helpful?
No (0)
Yes (0)
Bajaj Finserv customer support has been notified about the posted complaint.
Mar 14, 2015
Updated by Rakesh87
Hi All

Finally i informed by bajaj representative that the are unable to provide services.Still i have no clue about my signed documents and checks collected by bajaj team as bajaj representative was told me that he will return all documents and also will share docket no for couriers containing my documents, but still i am waiting for that.Please return my blank signed checks & all other documents ASAP.

BR//
Rakesh
Complaint comments 

Comments

Dear Sir.

Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us shortly. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv
Hi Bajaj team

Already written mail to concern person & [protected]@bajajfinserv.in.

Please do the needful ASAP.
Dear Rakesh,

Greetings from Bajaj Finance Ltd. At the onset we regret the inconvenience caused. With reference to your post, we request you to please give us 24 hours to check our records and get back to you. For any further information, please write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv
Hi Bajaj Team

Thanks for your reply.
Please cancel all 3 checks & mail me scan copy, also return all documents ASAP, for my safety purpose.


BR//
Rakesh
Hi All

Still i have no clue about my signed documents and checks collected by bajaj team as bajaj representative was told me that he will return all documents and also will share docket no for couriers containing my documents, but still i am waiting for that.

Please return my blank signed checks & all other documents ASAP.

BR//
Rakesh

Bajaj Finserv — info about vat n processing fees

I m purchasing canon camera of rs 32000 by using bajaj finance bt they r charging 1000 processing fees + 12.5% vat.. Plz tell me that vat is alrdy included in 32k then y u charging again plz reply

EMI Card Not Received

Dear Sir/Madam, I have not yet received my EMI card. I already paid processing fees for that, please refer attachment. Please followup as soon as possible.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Finserv
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    6835
    Pending
    0
    Resolved
    2026
    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
    View all Bajaj Finserv contact information