[Resolved] Bajaj Finserv — Paid through online but still hitting through ECS Lan no 4030CD03756291 | |||
I am disappointed with the way the customer is handled in bajaj finserv. Due to the signature mismatch, My ecs was rejected on 5th sep 2014 though my account had sufficient balance. As soon as I come to know this, I made the payment on 9th sep 2014 and got the ackowledgement email from bajaj. But 1 more ECS hit was done from bajaj finserv and I got a sms on 24th sep saying my EMI bounced. My sb account also debited with Rs. 121 as penalty charges. Could you please stop hitting through ECS and allow me to pay online? For this let me know the procedure to be followed. Balasubramanian Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Sir/ Madam.
With reference to your post and our discussion, we regret on the inconvenience caused to you. We understand that there has been a technical error in registering your ECS mandate. Please give us additional 48 hours to check on the same and get back to you. For further clarification, please write to us on [protected]@bajajfinserv.in.
With regards,
WeCare
Bajaj Finserv Lending
With reference to your post and our discussion, we regret on the inconvenience caused to you. We understand that there has been a technical error in registering your ECS mandate. Please give us additional 48 hours to check on the same and get back to you. For further clarification, please write to us on [protected]@bajajfinserv.in.
With regards,
WeCare
Bajaj Finserv Lending
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Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv Lending