Bajaj Finserv — Part payment and foreclosure charges

Address:560037

Loan account 404sal18280424

This email is regarding the partial payment and fore closure charges.

Your service request no. is: srn05935140 i have got his number on 4th july till now i didn’t get any response.

I have sent mail to you also but i didn’t get any reply from you as well.

In the welcome mail you mentioned as the amazing benefits like no foreclosure charges and nil part payment changes.

Last saturday i tried to make the partial payment the executive asked me to pay 2.3% charges for my part payment. this is a one way of cheating the customer.

While taking the loan they clearly mentioned that no charges for part payment and for closure.

I don’t see any value in continuing my relationship with the customer. how can you incur charges on existing loan suddenly.

I need to raise the complaint with consumer court, the brand name of the bajaj will affect with this.

I have all the required proofs from your customer relationship manager during the loan application process.

Please provide the waiver for part payment and foreclosure.
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