Bajaj Finserv — Pathetic service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.bajajfinserv.in/finance/extended-warranty/salaried-extended-warranty.aspx

The Bajaj Finserv extended warranty really sucks. I logged a complaint OC[protected] for my AC Problem more than 2 weeks back. A person visited in a couple of days and inspected the AC. Then he said he'll come tomorrow with all tools and necessary approvals to fix the issue. But its almost 12 days since that happened. No-one visited to fix the AC and I never received any call from Bajaj for status of my complaint. WORST SERVICE EVER.
Whenever I call the customer care or HO they'll say "Sorry for delay it'll be resolved in next 2 days" and I'm hearing that for last 3 times. Its really difficult to reach someone in HO/Reginal Head as they'll never pick the phone.
I'LL NOT RECOMMEND ANYONE TO GO FOR BAJAJ ALLIANZ. They're just fooling us around.
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Its been long time i am waiting for New Card, i have up dated my new address with the scanned address proof, till date not received my new care, even their IVR we can not reach to Customer care to talk . Please do something we i am helpless,

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    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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