[Resolved]  Bajaj Finserv — RE: BAJAJ FINSERV WORST SERVICE - Update of SOA - Salaried Personal Loan

Address:Chennai, Tamil Nadu

Sir, Sub: Update of Statement of account for part payment made - Salaried Personal Loan Ref.:- 1. Salaried Personal Loan account # - 403SPL02204202 2. Transaction no. - BSMP[protected] 3. Date & Time - 06/12/2014 15:43:22 4. Registered Mobile # - [protected] Part payment of Rs. 100, 000 made on 6th-December-2014 15:43:22 through ICICI bank debit card transaction till today 11-December-2014 is not reflecting in my Statement of account. I have written many mails to customer care. AND I have visited Bajaj, Anna Salai office many times. Still my issue is not resolved. Acknowledgement received from Bajaj Finserv through SMS is BSMP[protected] on 06/12/2014 15:43:22 for the transaction made. I have attached my bank statement for your reference. I am terribly absent with Bajaj Finserv, as the above case is not resolved even after repeated follow-up. I have applied for Home Loan and it got sanctioned. If my above case is resolved in next 24 hours I wish to terminate all business relation with Bajaj Serv. Thanking you. Regards, Durai chandar
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Aug 14, 2020
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
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Dear Sir.

Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir,


Greetings from Bajaj Finserv! With reference to your post and our discussion we would like to inform you that your request related to part-payment stands closed and your loan tenure has been updated to 40 months. We have shared the Statement of account and repayment schedule on your registered mail id. For any further clarification please write to us on [protected]@bajajfinserv.in.

With regards,

WeCare
Bajaj Finserv Lending

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