[Resolved]  Bajaj Finserv — Refund of EMI after the loan was cancelled

Address:560011

Personal Loan no #404SOL22012851

I place a request on May 11th to cancel my loan as I had not received the loan amount in time.

However the loan was not closed in time and EMI of 11689 RS has been withdrawn from my account.

I intimated the Bangalore Manager & raised couple of tickets
#SRN05736297
#SRN06052033

But still the money has not been refunded.

I have also sent emails to your escalation teams but no response whatsoever .

In short, your company charged me removed Rs 11689 Rs from my account on June 2nd and has not refunded it as of July 19th.

Can you do so at the earliest.

*****I really have nightmares dealing with your company henceforth for any kind of loans.
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Jul 21, 2016
Complaint marked as Resolved 
After an angonizing 2.5 months ordeal with the company... The money was finally returned to me. No thanks for returning free money. However definitely thank you for opening my eyes as to how careful I have to be in future while doing business with loan firms.
Bajaj Finserv customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Varun, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly. You can also write to us at [protected]@bajajfinserv.in
I have already contacted [protected]@bjajafinserv.in, [protected]@bajajfinserv.in. & [protected]@bajajfinserv.in but did not get any reply whatsoever.

Very poor customer care or service.

Lets hope that you resolve the issue at the earliest since you have replied me here.
Finally after 2.5 months my angony has come to an end.

No thanks for returning my money.

But definitely thank you for opening my eyes as to how aware one should be while taking loan from banks...
Dear Sir,
my self Sandeep kumar S/o Sh. Vijay kumar. My cont no [protected]. I want to cancel my EMI card Because. on My address proof is a wrong Address. How to u approved My EMI card. i don't Want this card. u can check my ID proofs. My electricity Bill add is 3268/1 Hari kartar colony. & my id proof add is 3258 cheema colony. my adhar card add is a diffrent add. i say's that bajaj finesrv agent. My Bank a/c is nill. i[censored] approved my EMI card thats a only ur responsebuility. i have no any responsebuil for this. i say's u again & again i don't want to thats EMI card. Before aprove u check my ADD proof pls. i[censored] issue my EMI card thats responsibility only ur's.. My email ID [protected]@gmail.com. i already send to u by Email.

With Regards.
Sandeep kumar
[protected]

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