[Resolved]  Bajaj Finserv — Removal of foreclosure charges in my account

Address:

Visakhapatnam, Andhra Pradesh

My name is puse tatarao,
My loan account no. 4080pl20872225
Disbursal date - 25 mar 2016
Bajaj finserv continuously called for personal loan, After more calls from bajaj CC I agried for loan amount rs. 236000/- and executive Bharat (Mob:[protected]) and another executive ([protected]) have been come to my home, explained about bajaj and they took signature all the documents from me and transferred the amount in my savings account rs 220785/- on 25 mar 2016. Problem started from here, bajaj customer care called me and told your emi should be debited monthly rs 6000/- and told to executive also if emi is 6000 rs than u will grant my loan, otherwise loan not required. Thereafter executive processed my loan with an emi amount is 6520/-. Please observe this what is happening?

On 16 aug 2016 i went to bajaj office for closing my loan, they told me to pay 2, 39, 000/-. How this possible?. During loan processing my executive Bharat told me that i[censored] want to close after one month there is no charges for fore closing and i read an agreement and signed. But here 10441/-rs was charged for foreclosure. This was implemented from 01 jun 2016, but i sighned that agreement on mar 2016. How can u applied on my account. I called bajaj finserv customer care number, out of hundreds times i called, it never got connected to customer care agent from last 10 days.

Five months i paid 26000/- as an emi, initially cut the amount 16000/- and now bajaj told to me pay 2, 39, 000/- instead of my loan amount 2, 36, 000/-. What is this?

Please remove foreclosure charges rs 10, 441/- in my account than i proceed for closing of my account as soon as you should resolved my issue. Please give me a needful. My executive Bharat([protected]) also giving wrong feedback again and again. This reason i am facing lots of problems for this loan.
Please remove foreclosure charges rs 10, 441/-
Complaint Status
[Aug 17, 2016] Bajaj Finserv customer support has been notified about the posted complaint.
Still not solved my problem