Bajaj Finserv — Salaried loan

Address:	New Delhi, Delhi, 110085
Website:	www.bajajfinserv.in

I am running a personal loan with bajaj finserv and loan id is *************.

As per my loan agreement dated 19/08/2014, i had not to pay any charges for partial payment or pre-closure against my loan account which is clearly mentioned on mail also sent by them.

But later when i was planning for pre-closure i come to know (through [protected]@bajajfinserv.in) that bajaj finserv has changed the policies from june 2016 and because of this, i would also need to pay charges for "partial payment" or "pre-closure" @ 4% and 2.3% respectively, which is totally violation of my initial loan agreement which was executed on august 2014.

This is really against the law and initial agreement and by doing so, bajaj finserv has left no other option but to go consumer court.

How can i file a criminal breach of contract complaint against them with authorities and get my money back.

I have all documents and closure statements ready to be filed against bajaj finserve.


Please advice at the earliest.