Bajaj Finserv — Samsung J7 the worst behaviour & service by the employees at HYDERABAD

Address:

Rangareddy, Andhra Pradesh, 500068

Dear Officers,

Am B. Karthik, Purchased a Samsung J7 mobile at BAJAJ ELECTRONICS at Opp Honda Showroom Nagole, in finance with BAJAJ FINSERV on 25 August 2016 at 9:00 pm, Even they haven’t took a signature on the photo copy documents of Licence and Pan Card which was given to you as a proof. “THE SAME IS RECORDED IN THE CC CAM AT BAJAJ AT 9.15 PM to 9.30PM on 25 AUGUST 2016… UR EXECUTIVES HAVE PROCESSED MY LOAN WITHOUT MY SIGNATURE“ The executive haven’t informed me about the insurance for the mobile.

We çame to know after 2 days that our mobile do have an insurance. The same we contacted the bajaj electronics as they informed us to come and meet BAJAJ FINSERV EXECUTIVES.. We have visited on 30th August and asked about the insurance.

Your executives are very rude, they even didn’t responded to us properly and very rude to us, atlast after discussion with
Mr. Raju - [protected]
Anjaneilu - [protected]
& Manager Mr. Malla Reddy - [protected] as committed that they will send a mail to higher authorities and make sure my insurance will be done with in a week.

Today ie (06 SEP 2016), i called the above numbers, they didn’t respond to me, i have visited the Bajaj Electronics regarding the same at 5:30 PM, Now they are saying they forgot to send a mail, now its not possible to give insurance to my mobile.. "RUDELY THEY ARE SAYING YOU CAN MAKE A COMPLAINT... NO ONE CARES..."

As am a trusted customer of yours, I HATE YOUR EMPLOYEES ATTITUDE "IF THE SAME HAPPENS WITH FEW CUSTOMERS, BAJAJ FINSERV WILL BE BEST IN LOSING CUSTOMERS & TOP IN CHEATING AND MANIPULATING CUSTOMERS..

BEST SUGGESTION : TRAIN UR EMPLOYEES HOW TO BEHAVE WITH THE CUSTOMERS !!

SHAME ON UR SERVICE AND FRAUD COMMITMENTS !!!

PLEASE FIND THE ATTACHED COPY OF THE BILL TO THIS MAIL...
A VERY UNHAPPY CUSTOMER,

KARTHIK B / VAMSEE KRISHNA B

[protected]
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