[Resolved]  Bajaj Finserv — Settlement letter not received

Address:Chennai, Tamil Nadu

Hi, Ive paid my loan no.4030C[protected] nearly 6 months ago, dIrectly at mount road branch on DeceMber. But till now i havent received my Settlement letter. I many times called ur staff, to whom I paid Mr.Prakash.[protected] But he is not responding ar all. Inspite of sending multiple mails a.[protected]@bajaJFinance.com.he s not responding. Moreover ive received a SMS stating legal case filed for this. I dont know why. Please someone help me. I am cornered and helplesS. My ConTaCT info - s.[protected]@yahoo.co.uk Regards, Murali
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Aug 8, 2021
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
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Dear Mr.Murali.

Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Dear Mr.Murali.

We tried calling you, but could not reach you.
With reference to your post, we would like to inform you that your Consumer loan account number 4030CD00231546 and 4030CD00231547 have an outstanding of Rs. 16480/- and Rs. 25860/- respectively. We have sent you a details mail on the breakup of the amount on your registered email address. Incase of any payment made by you, we request you to please send us the details of payment with the scanned image of your bank statement to [protected]@bajajfisnerv.in to help you better.
For any further clarifications, do write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending

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