[Resolved]  Bajaj Finserv — Amount Still Showing Debited in My Bajaj Finserv Account

Address:Chandigarh, Punjab, 160101
Website:www.bajajfinserv.in/finance

I had a transaction through Bajaj Finserv EMI Card for the Zenfone 3 on Flipkart. My order Order ID - OD[protected] Asus Zenfone 3 (Black, 32 GB)
got cancelled by me next day before it got delievered and I got the Message showing : Refund successful! Rs.21999 has been remitted through original payment mode. The Flipkart Team has told me too many times that The seller has refunded Rs.21999/- on 30 Aug 16 to your BAJAJFINSERV card. As per standard banking procedures, it will be credited within 8 business days. But still the amount of Rs. 21999 shows debited in my Bajaj Finesrv EMI card account. Bajaj Finserv Team has informed that they cannot cancel the transaction from here and I have to visit to the dealer or send a scan copy of letter head from dealer to cancel the transaction. How can I do these necessary steps when I have done online shopping through Flipkart. Its nearly impossible to do these steps. Please Bajaj team, do these necessary queries with flipkart at your own level and clear my debit balance for this cancelled item. I have enclosed screenshots for further detail. My Customer ID for Bajaj Finserv is 34038224 and phone number is [protected]. Kindly clear my dues. I dont want to face any false EMI payment.
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Sep 23, 2016
Complaint marked as Resolved 
Finally It resolved after 20 days!
Bajaj Finserv customer support has been notified about the posted complaint.
Sep 16, 2016
Updated by Sumeet Singh Negi
Bajaj Finserv, why I am still having 21999/- amount debited on my EMI card! I dont want to be in trouble for paying you false emi amount of a cancelled order through flipkart! Just clear my debit balance !
Sep 18, 2016
Updated by Sumeet Singh Negi
Please find enclose herewith the detail regarding the cancellation of order of Asus Zenfone 3 (Black, 32 GB)" with order OD[protected] by flipkart. Flipkart has given me following detail:

Please find attach cancellation and refund details and consider this email as proof of cancellation of my order and refund confirmation through flipkart.

Refund Date/Time: 30 Aug 16 08:01:02 AM
Refund Amount: INR 21999.00
Payment Instrument: EMI BAJAJFINSERV Credit Card
Card number: [protected]
Bank Txn Id: SF44779350

Kindly help me cancel the debit amount by locating the Bank transaction id please.

Name: Sumeet Singh
EXPERIA ID: 34038224
PAN: FJIPS9165N
EMI Card Number: [protected]
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