[Resolved] Bajaj Finserv — Warranty

ramasa65

from Chennai, Tamil Nadu

Address:	603211
Website:	bajaj fin serv.com

I bought a micro max TV one year back from croma under bajaj fin serv. I have extended warranty from July 2016 to June 2018. The same has bee paid with EMI of consumer loan of bajaj. TV display is not working for about three days. First I registered complaint with micro max and they informed me that it is bajaj finserv who have to inform Micro Max to provide service. During purchase I was told during extended warranty period you need not pay even single paise for service. Then I have sent a mail to bajaj fin service and they told it wll be done in two days. Two days over still no response . Send reminder to day. Not able to speak on this in the customer care number .

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Oct 6, 2016

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

Bajaj Finserv Customer Care's response Hi there, we regret the inconvenience caused to you. Request you to share your customer id/ loan account number/ registered contact details so as to assist you further.