[Resolved]  Bajaj Finserv — without information deducted amount as an insurance

Address:Bangalore, Karnataka

Dear Sir/Madam,

This is for your kind information that I am Premkumar has taken Laptop Loan in your company (4040CD[protected] details are as follows:_


LOAN TRANSACTION DETAILS BETWEEN 07/01/2014 TO 05/06/2014


TRANSACTION DATE
PARTICULARS
DEBIT
CREDIT
07/01/2014
Adjustment Done Through Dealer
0.00
7, 902.00
07/01/2014
Adv Emi Recd From Customer- Due (4040CD[protected]
7, 902.00
0.00
05/02/2014
Due For Instalment 1 (4040CD[protected]
2, 634.00
0.00
05/02/2014
Pmnt Rcvd Vide PDC No.:E13269099/1-1 Receipt No.---- ( N.A.) (4040CD[protected]
0.00
2, 634.00
05/03/2014
Due For Instalment 2 (4040CD[protected]
2, 634.00
0.00
05/03/2014
Pmnt Rcvd Vide PDC No.:E13269099/2-1 Receipt No.---- ( N.A.) (4040CD[protected]
0.00
2, 634.00
05/04/2014
Due For Instalment 3 (4040CD[protected]
2, 634.00
0.00
05/04/2014
Pmnt Rcvd Vide PDC No.:E13269099/3-1 Receipt No.---- ( N.A.) (4040CD[protected]
0.00
2, 634.00
05/05/2014
Due For Instalment 4 (4040CD[protected]
2, 634.00
0.00
05/05/2014
Pmnt Rcvd Vide PDC No.:E13269099/4-1 Receipt No.---- ( N.A.) (4040CD[protected]
0.00
2, 634.00
05/06/2014
Due For Instalment 5 (4040CD[protected]
2, 634.00
0.00


I had paid each and every instalment properly, my instalment amount is Rs 2634, in this month, why you people are deducted Rs 3728 in my account, so i need clarification on this and reverse the amount as soon as possible. because i had given another cheque to HDFC Bank Rs 2500/-, if it bounce you people only responsible . i will go for legal action against you people. kindly rectify the issue as soon as possible.

Thanks & regards
Premkumar
[protected]


Reply
Forward


Prem Sonu <[protected]@gmail.com> Jun 5


to wecare


[protected] Forwarded message[protected]
From: Prem Sonu <[protected]@gmail.com>
Date: Thu, Jun 5, 2014 at 11:44 AM
Subject: Reg EMI Extra deducted
To: [protected]@bajajfinserv.in


Dear Sir/Madam,

This is for your kind information that I am Premkumar has taken Laptop Loan in your company (4040CD[protected] details are as follows:_
i


LOAN TRANSACTION DETAILS BETWEEN 07/01/2014 TO 05/06/2014


TRANSACTION DATE
PARTICULARS
DEBIT
CREDIT
07/01/2014
Adjustment Done Through Dealer
0.00
7, 902.00
07/01/2014
Adv Emi Recd From Customer- Due (4040CD[protected]
7, 902.00
0.00
05/02/2014
Due For Instalment 1 (4040CD[protected]
2, 634.00
0.00
05/02/2014
Pmnt Rcvd Vide PDC No.:E13269099/1-1 Receipt No.---- ( N.A.) (4040CD[protected]
0.00
2, 634.00
05/03/2014
Due For Instalment 2 (4040CD[protected]
2, 634.00
0.00
05/03/2014
Pmnt Rcvd Vide PDC No.:E13269099/2-1 Receipt No.---- ( N.A.) (4040CD[protected]
0.00
2, 634.00
05/04/2014
Due For Instalment 3 (4040CD[protected]
2, 634.00
0.00
05/04/2014
Pmnt Rcvd Vide PDC No.:E13269099/3-1 Receipt No.---- ( N.A.) (4040CD[protected]
0.00
2, 634.00
05/05/2014
Due For Instalment 4 (4040CD[protected]
2, 634.00
0.00
05/05/2014
Pmnt Rcvd Vide PDC No.:E13269099/4-1 Receipt No.---- ( N.A.) (4040CD[protected]
0.00
2, 634.00
05/06/2014
Due For Instalment 5 (4040CD[protected]
2, 634.00
0.00


I had paid each and every instalment properly, my instalment amount is Rs 2634, in this month, why you people are deducted Rs 3728 in my account, so i need clarification on this and reverse the amount as soon as possible. because i had given another cheque to HDFC Bank Rs 2500/-, if it bounce you people only responsible . i will go for legal action against you people. kindly rectify the issue as soon as possible.

Thanks & regards
Premkumar
[protected]


Reply
Forward


Prem Sonu <[protected]@gmail.com> Jun 6


to wecare


till now I have not received any confirmation,


[protected] Forwarded message[protected]
From: Prem Sonu <[protected]@gmail.com>


Date: Thu, Jun 5, 2014 at 12:10 PM
Subject: Fwd: Reg EMI Extra deducted
To: [protected]@bajajfinserv.in


[protected] Forwarded message[protected]
From: Prem Sonu <[protected]@gmail.com>
Date: Thu, Jun 5, 2014 at 11:44 AM
Subject: Reg EMI Extra deducted
To: [protected]@bajajfinserv.in


Dear Sir/Madam,

This is for your kind information that I am Premkumar has taken Laptop Loan in your company (4040CD[protected] details are as follows:_
i


LOAN TRANSACTION DETAILS BETWEEN 07/01/2014 TO 05/06/2014


TRANSACTION DATE
PARTICULARS
DEBIT
CREDIT
07/01/2014
Adjustment Done Through Dealer
0.00
7, 902.00
07/01/2014
Adv Emi Recd From Customer- Due (4040CD[protected]
7, 902.00
0.00
05/02/2014
Due For Instalment 1 (4040CD[protected]
2, 634.00
0.00
05/02/2014
Pmnt Rcvd Vide PDC No.:E13269099/1-1 Receipt No.---- ( N.A.) (4040CD[protected]
0.00
2, 634.00
05/03/2014
Due For Instalment 2 (4040CD[protected]
2, 634.00
0.00
05/03/2014
Pmnt Rcvd Vide PDC No.:E13269099/2-1 Receipt No.---- ( N.A.) (4040CD[protected]
0.00
2, 634.00
05/04/2014
Due For Instalment 3 (4040CD[protected]
2, 634.00
0.00
05/04/2014
Pmnt Rcvd Vide PDC No.:E13269099/3-1 Receipt No.---- ( N.A.) (4040CD[protected]
0.00
2, 634.00
05/05/2014
Due For Instalment 4 (4040CD[protected]
2, 634.00
0.00
05/05/2014
Pmnt Rcvd Vide PDC No.:E13269099/4-1 Receipt No.---- ( N.A.) (4040CD[protected]
0.00
2, 634.00
05/06/2014
Due For Instalment 5 (4040CD[protected]
2, 634.00
0.00


I had paid each and every instalment properly, my instalment amount is Rs 2634, in this month, why you people are deducted Rs 3728 in my account, so i need clarification on this and reverse the amount as soon as possible. because i had given another cheque to HDFC Bank Rs 2500/-, if it bounce you people only responsible . i will go for legal action against you people. kindly rectify the issue as soon as possible.

Thanks & regards
Premkumar
[protected]


Reply
Forward


[protected]@bajajfinserv.inDear Customer, Thank you for writing to us at Bajaj Finserv Lending. We have ...
Jun 7
Dear Customer, Thank you for writing to us at Bajaj Finserv Lending. We have ...


[protected]@bajajfinserv.inDear Customer, Thank you for writing to us at Bajaj Finance Ltd. With referen...
Jun 7
Dear Customer, Thank you for writing to us at Bajaj Finance Ltd. With referen...


Prem Sonu <[protected]@gmail.com> Jun 10


to wecare


Dear Sir/Madam,

12 th of June I had given one cheque to HDFC Bank please reverse the amount before 12th .
Regards


Prem


On Sat, Jun 7, 2014 at 7:02 PM, [protected]@bajajfinserv.in <[protected]@bajajfinserv.in> wrote:
Dear Customer,
Thank you for writing to us at Bajaj Finance Ltd.
With reference to our telephonic discussion and mail, your request for Balic Insurance cancellation for the loan account number 404BAL02385820 is under process, we request you to kindly allow us 4-5 working days to resolve the same.
For any further clarifications write to us at [protected]@bajajfinserv.in
Your feedback is important to us. Please take a few minutes to give us your feedback .
[Feedback link]
http://bflloans.force.com/BFeedbackPage?cID=a1o90000000ZLoh&csId=[protec...
Assuring you of our best services always.
Yours sincerely
Bajaj Finserv Lending.
Bajaj Finance Ltd
For an easier and faster access to your account details, please visit our Website – www.bajajfinservlending.in
Type ‘Experia’ and send this message to [protected] from your registered mobile number. You will get your User ID and password in few seconds!
Alternatively, you can follow the below mentioned steps to recall your Experia user ID and password :-
1.) Log on to our website www.bajajfinservlending.in and click on Customer Login option.
2.) Click on ‘Forgot User ID’ option.
3.) Enter your ‘Loan account number’ and ‘Email ID’ registered with us.
4.) Click on ‘Get User ID’ option.
5.) You will receive an email and SMS with your User ID and Password to login.
All of the following information and more is just a click away
Loan Information
EMI related – balance, last payment
Statement of accounts
NOC
EMI Card
[protected][protected][protected][protected]

[protected] Forwarded message[protected]
From: Prem Sonu
Date: Thu, Jun 5, 2014 at 11:44 AM
Subject: Reg EMI Extra deducted
To: [protected]@bajajfinserv.in


Dear Sir/Madam,

This is for your kind information that I am Premkumar has taken Laptop Loan
in your company (4040CD[protected] details are as follows:_
* i*


LOAN TRANSACTION DETAILS BETWEEN 07/01/2014 TO 05/06/2014
TRANSACTION DATE
PARTICULARS
DEBIT
CREDIT
07/01/2014
Adjustment Done Through Dealer
0.00
7, 902.00
07/01/2014
Adv Emi Recd From Customer- Due (4040CD[protected]
7, 902.00
0.00
05/02/2014
Due For Instalment 1 (4040CD[protected]
2, 634.00
0.00
05/02/2014
Pmnt Rcvd Vide PDC No.:E13269099/1-1 Receipt No.---- ( N.A.)
(4040CD[protected]
0.00
2, 634.00
05/03/2014
Due For Instalment 2 (4040CD[protected]
2, 634.00
0.00
05/03/2014
Pmnt Rcvd Vide PDC No.:E13269099/2-1 Receipt No.---- ( N.A.)
(4040CD[protected]
0.00
2, 634.00
05/04/2014
Due For Instalment 3 (4040CD[protected]
2, 634.00
0.00
05/04/2014
Pmnt Rcvd Vide PDC No.:E13269099/3-1 Receipt No.---- ( N.A.)
(4040CD[protected]
0.00
2, 634.00
05/05/2014
Due For Instalment 4 (4040CD[protected]
2, 634.00
0.00
05/05/2014
Pmnt Rcvd Vide PDC No.:E13269099/4-1 Receipt No.---- ( N.A.)
(4040CD[protected]
0.00
2, 634.00
05/06/2014
Due For Instalment 5 (4040CD[protected]
2, 634.00
0.00


I had paid each and every instalment properly, my instalment amount is Rs
2634, in this month, why you people are deducted Rs 3728 in my account, so
i need clarification on this and reverse the amount as soon as possible.
because i had given another cheque to HDFC Bank Rs 2500/-, if it bounce you
people only responsible . i will go for legal action against you people.
kindly rectify the issue as soon as possible.

Thanks & regards
Premkumar
[protected]


Reply
Forward


[protected]@bajajfinserv.inWith reference to our discussion on [protected], our request for Balic Insuran...
Jun 10
With reference to our discussion on [protected], our request for Balic Insuran...


Prem Sonu <[protected]@gmail.com> Jun 11 (13 days ago)


to wecare


Dear madam/Sir,

This is for your information that, your previous mail mentioned that " amount which you paid as insurance premium" I have note paid any insurance and I don't have any awareness of this insurance, without my knowledge how you people are deducted my amount . this is the experience I have got from you, first you people know how to serve prompt payment customer, at least if you want insurance than inform us at the earliest we will also know, already I had issued cheque to HDFC but till now I didn't received cheque from you ( if you people deduct the amount from my account than why didn't you reverse the amount to same account ) this is very bad that I have chosen you for the loan.

Regards


Prem


On Tue, Jun 10, 2014 at 10:28 AM, [protected]@bajajfinserv.in <[protected]@bajajfinserv.in> wrote:
Dear Customer,
Thank you for writing to us at Bajaj Finance Ltd.

With reference to our discussion on [protected], our request for Balic Insurance cancellation for the loan account number 404BAL02385820 has been processed, we have initiated refund of Rs.1094/- through at per cheque, the amount which you paid as insurance premium and you will receive the same at your mailing address registered with us within 7-10 working days.
Registered Address:
PREM KUMAR
#146./1
R C PURA
JALAHALLI
BANGALORE - 560013
For any further clarifications write to us at [protected]@bajajfinserv.in
Your feedback is important to us. Please take a few minutes to give us your feedback .
[Feedback link]
http://bflloans.force.com/BFeedbackPage?cID=a1o90000000ZLoh&csId=[protec...
Assuring you of our best services always.
Yours sincerely
Bajaj Finserv Lending.
Bajaj Finance Ltd
For an easier and faster access to your account details, please visit our Website – www.bajajfinservlending.in
Type ‘Experia’ and send this message to [protected] from your registered mobile number. You will get your User ID and password in few seconds!
Alternatively, you can follow the below mentioned steps to recall your Experia user ID and password :-
1.) Log on to our website www.bajajfinservlending.in and click on Customer Login option.
2.) Click on ‘Forgot User ID’ option.
3.) Enter your ‘Loan account number’ and ‘Email ID’ registered with us.
4.) Click on ‘Get User ID’ option.
5.) You will receive an email and SMS with your User ID and Password to login.
All of the following information and more is just a click away
Loan Information
EMI related – balance, last payment
Statement of accounts
NOC
EMI Card


[protected][protected][protected][protected]

[protected] Forwarded message[protected]
From: Prem Sonu
Date: Thu, Jun 5, 2014 at 11:44 AM
Subject: Reg EMI Extra deducted
To: [protected]@bajajfinserv.in


Dear Sir/Madam,

This is for your kind information that I am Premkumar has taken Laptop Loan
in your company (4040CD[protected] details are as follows:_
* i*


LOAN TRANSACTION DETAILS BETWEEN 07/01/2014 TO 05/06/2014
TRANSACTION DATE
PARTICULARS
DEBIT
CREDIT
07/01/2014
Adjustment Done Through Dealer
0.00
7, 902.00
07/01/2014
Adv Emi Recd From Customer- Due (4040CD[protected]
7, 902.00
0.00
05/02/2014
Due For Instalment 1 (4040CD[protected]
2, 634.00
0.00
05/02/2014
Pmnt Rcvd Vide PDC No.:E13269099/1-1 Receipt No.---- ( N.A.)
(4040CD[protected]
0.00
2, 634.00
05/03/2014
Due For Instalment 2 (4040CD[protected]
2, 634.00
0.00
05/03/2014
Pmnt Rcvd Vide PDC No.:E13269099/2-1 Receipt No.---- ( N.A.)
(4040CD[protected]
0.00
2, 634.00
05/04/2014
Due For Instalment 3 (4040CD[protected]
2, 634.00
0.00
05/04/2014
Pmnt Rcvd Vide PDC No.:E13269099/3-1 Receipt No.---- ( N.A.)
(4040CD[protected]
0.00
2, 634.00
05/05/2014
Due For Instalment 4 (4040CD[protected]
2, 634.00
0.00
05/05/2014
Pmnt Rcvd Vide PDC No.:E13269099/4-1 Receipt No.---- ( N.A.)
(4040CD[protected]
0.00
2, 634.00
05/06/2014
Due For Instalment 5 (4040CD[protected]
2, 634.00
0.00


I had paid each and every instalment properly, my instalment amount is Rs
2634, in this month, why you people are deducted Rs 3728 in my account, so
i need clarification on this and reverse the amount as soon as possible.
because i had given another cheque to HDFC Bank Rs 2500/-, if it bounce you
people only responsible . i will go for legal action against you people.
kindly rectify the issue as soon as possible.

Thanks & regards
Premkumar
[protected]


Reply
Forward


Prem Sonu <[protected]@gmail.com> Jun 13 (11 days ago)


to wecare


Still now I had not received any cheque, this is my last reminder to you all


kindly find the above mail for your reference,
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Premkumar,

Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending
Dear Premkumar,

With reference to your post and our discussion, Insurance cancellation and refund processed for Rs 1094, cheque couriered through Blue Dart Courier POD details are [protected], For any further clarification please write to [protected]@bajajfinserv.in.

With regards,

weCare
Bajaj Finserv Lending

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