[Resolved]  Bajaj Finserv — Wrong Interest Rate Applied

Address:Gandhinagar, Gujarat

Hi, I have applied for a loan recently. Loan a/c no.4180PL03607114. I was told that the interest will be 1.63% p.m which is 19.62% p.a. I got the loan approved for Rs.99000, and received disbursement amount of Rs.91689. However, I am surprised to see that you are charging 32.84% p.a interest. As, I was told that interest would be 19.62% p.a. I would like to file a complaint for the same and request you to make the changes in the interest rate as promised. Please look into the matter and get back to me on my email [protected]@gmail.com or my contact number registered with you. I would appreciate if you could do this at the earliest so that my issue is resolved. Waiting for your response. Vijay Verma Account no.14293458 Loan Account Number. 4180PL03607114
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Aug 14, 2020
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
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Dear Sir/ Madam.

Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir,

We tried calling you, but could not reach you.
With reference to your post, we would like to inform you that your Rate of Interest for your Personal Loan 4180PL03607114 is 19.49% p.a. We have also sent across your SOA in a separate email on your registered email id.
For any further clarifications, do write to us on [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending.

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