[Resolved]  Bajaj Finserve — Personal loan

Address:560016

I have taken a loan of 233000 in 2015 and paid the rest of the EMI in one shot in customer portal on[protected], the due amount was 188245.43 and the transaction no :GHDF[protected]. Now i am getting a message stating i have to pay my EMI and make sure funds to be available in my account, is this the way how they treat the customer. I request to solve this dispute as i called there customer care but no proper response.
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Oct 12, 2016
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Sep 03, 2016
Updated by Suhas Purushotham
Dear team,

i have done the remaining payment of rs 188245.43 dated 18 Aug 2016 towards my loan account, towards txn no:GHDF[protected] and this seems to be my transaction completed with you. I hope this clarifies the same, and my account should not be get debited again related to any charges, if so il go for ombudsman as the details has not been updated in ur database, for which i have to face inconvenience means it cannot be entertain at this level after clearing your entire debt, how can you send me the reminder and i havent got any mail of my repayment except message, is this the way ul treat your customer, highly disappointment, herewith i will never approach you for further seeking Loan.
Please note : I want the NOC copy along with my closure of loan details and my account should not be debited towards EMI for the same.
Verified Support
Sep 08, 2016
Bajaj Finserv Customer Care's response
Hi Mr. Suhas, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly.
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I have applied Bajaj emi card a week back through online and Rs.399 amount has been debited from account and till there is no further process from bajaj and either any response from call centre or no call back from the company and keeps on waiting regarding call...no clarification from the company making us fools...

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