[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — Bus conductor did not return 700 rupees

Address:560093
Website:www.mybmtc.com

Email to : [protected]@mybmtc.com Hello, I boarded the BMTC bus - 500 A (upto banshankari) - a white colored UD bus (low floor AC) from Tin Factory on 2nd January 2016 around 10.30 am. I bought the monthly bus pass worth rupees 2300 and gave the conductor 3000 rupees. He made the pass and said he did not have change. He said he will give it later. After that I reminded him once during the journey and he said he still did not have change. I had to get down at Sarjapur bus stop and missed to ask for change again, and the conductor never gave me the pending 700 rupees. Please advise what is the procedure to track this person and claim my money back. My bus pass number is 337313.
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Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2016
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam, BMTC regrets the inconvenience caused, taking note of your complaint you are requested to call the depot Manager Depot 13 and his no is [protected] he will help you out in this regard. BMTC
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