Bangalore Metropolitan Transport Corporation [BMTC] — Misbehavior by bmtc bus conductor

Address:	560035
Website:	mybmtc.com

Hi,

This incident happened today,[protected] in a Blue BMTC Bus starting from Amrita School of Engineering, Kasavanahalli Main Road to KBS. the Bus started at 09:05 from the origin, from where I boarded the bus. This is a full blue bus (not blue & white). I am not aware of the bus number because the digital display on the bus does not say any route number. Instead, only the destination "Kempagowda Bus Station - KBS" is usually written on the digital display on the bus.

I gave Rs.20/- for ticket (which costs me Rs.19/- from Amrita School of Engg stop till Jakkasandra bus stop). The conductor told me that he would give me the balance amount of Rs.1\- later during my journey and I agreed.

Later, when I reached Agara Lake signal (the signal before the bus stop where I get down), I reminded him of the Rs.1\- balance that he owes me. Then, he told me that I still had time before I got down and that he would give me then. I waited and at Jakkasandra bus stop, just before I got down, I asked him my balance and he asked Rs.2\- change from me and started shouting and asked me to talk in Kannada. When I told him that I do not have the change and that I do not know Kannada, he started shouting at me again (in Kannada). And he left off without giving me the balance money.

This is NOT the first time that he is mis-behaving with me by his words. Earlier, 2 weeks back, amidst my journey in this same bus from Amrita School of Engineering, Kasavanahalli Main Road to KBS, he asked to get up from the seat, where I was sitting, claiming, that was his seat and that he needed to sit.

As a common man using the public transport facility, I do not expect such rude and harsh behavior from a BMTC bus conductor towards his customers.

I have filed a complaint in BMTC website with ref # "BMTCC10161364"

I request the authority to take the right action against him so that any such misbehavior can be prevented in future.

Thanks!