Bangalore Water Supply & Sewerage Board [Bwssb] — Excel water bill due to a problem in the valve

Address:Bangalore, Karnataka, 560029
Website:bwssb.gov.in

I have sent an email to the following on June 29th :
[protected]@bwssb.org, [protected]@bwssb.org, [protected]@bwssb.org, [protected]@bwssb.org, [protected]@bwssb.org regarding excess water bill amount.

This excessive amount (about Rs 6500 per month) was generated due to a valve issue & the house owner has now installed a new valve.
After this, the bill amount is normal. So definitely we have not overused or wasted water by any chance during that month & hence we are not ready to pay the water bill which was generated due to a fault in the valve.

Generally the bill amount per month ranges from Rs 800 - Rs 1500 per month. Hence out of Rs 6500, we have paid Rs 1500. I have requested BWSSB to waive off this extra amount, but can still see this amount in the new bill S[protected]. We are also getting interest charged every month for this amount. This also needs to be waived off. You can check our bill history for the entire year.

RR Number is S-308727
Was this information helpful?
No (0)
Yes (0)
Sep 19, 2016
Updated by akimran82
The subject should be Bangalore Water Supply & Sewerage Board [BWSSB] — Excess water bill due to a problem in the valve
Sep 19, 2016
Updated by akimran82
More information on this can be found here :
http://www.complaintboard.in/complaints-reviews/bwssb-l32487.html
Sep 20, 2016
Updated by akimran82
We have now received calls from BWSSB threatening to install Commercial meter in our building. I am vacating the house. Looks like this is how BWSSB resolves if a complaint is raised
Complaint comments 

Comments

Sewerage water from the manhole is gushing out and flowing and is foul smelling neighbourhood is facing lot of problem as it is in front of our house the situation is worse and neighbour is finding fault on us and creating nusance.
please rectify at the earliest

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Water Supply & Sewerage Board [BWSSB]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    3443
    Pending
    0
    Resolved
    223
    Bangalore Water Supply & Sewerage Board [BWSSB] Phone
    +91 80 2223 8888
    +91 80 2294 5114
    Bangalore Water Supply & Sewerage Board [BWSSB] Address
    Cauvery Bhavan, Bangalore, Karnataka, India - 560009
    View all Bangalore Water Supply & Sewerage Board [BWSSB] contact information