Bank Of Baroda — Current account number- require refund

Address:	Jaipur, Rajasthan, 302018
Website:	www.bankofbaroda.co.in

This is regarding current account number (IFSC Code:-BARB0DURJAI), Durgapura, Jaipur branch-302018

At the outset, an amount of Rs, 2486 has been inadvertently deducted from the aforesaid account number by the said Branch.

As per the past record, the account was wrongly debited with Rs. 716 on 16 Dec 2015 but one of branch executive Durgapura (Pankaj Gupta) had reversed the entry and credited the account dated 7th Jan 2016 Rs. 716 due to minimum account balance reason and informed us to maintain Rs. 10, 000 since the account open with Rs. 10, 000 dated 19th Nov. 2014.

Recently, we got a statement from the bank on 4th Oct 2016 and noted, the account has been wrongly charged Rs. 2486. Hence, with immediate effect we have get closed the current account to stop further debiting of the account at banks discretion. It is sheer anomaly at the banks end to debit the charges when the bank's executive has affirmed the minimum balance as Rs. 10000.

Recently, due to the change in Branch Manager, Mr. Anil Barjatya, who happens to be hostile when approached him and provides futile explanation that an information regarding the revised Current account balance has already been provided via SMS and email although which unfortunately has not been done by bank.

In the end, we bring this serious concern to you to review and consider to refund said total amount Rs. 2486 to my alternative bank account number.

I would like to bring to your notice that we have more accounts with your esteemed bank at Durgapura, Jaipur which includes current as well as savings bank account and any unwarranted charges will lead to lose the customer patronage and the long driven faith amongst the member and our close relatives, friends and acquaintances.

Your positive response on this, would be highly appreciated and please let me know in case you would require any further information

Thanks and Regards