Sub. : Unsatisfactory services & harassment to the A/C holders at
Gadarian Purwa Branch,Kanpur.
Ref. : Current A/C No. [protected] ( Baxon Agencies , Prop. Mrs. Neelam
Bakshi) &
Saving A/C No. [protected] ( Mr. Amit Bakshi)
Dear Sir,
On the above subject, your good office has to inform that the above
accounts are being operated by my wife Mrs. Neelam Bakshi as
proprietor of M/S Baxon Agencies & Saving A/C by my son Mr. Amit
bakshi.
On checking the account statement of the above A/Cs, it was our
surprise that Rs. 11,912/- & Rs. 15,442/- has been debited to the
respective accounts on account of Insurance charges.
Needless to mention that these amounts have been debited to the
respective accounts without our knowledge/consent & no information was
passed on to us at any stage by the officials of the concerned branch.
Therefore such types of debits are considered as unauthorized entries
to our above accounts which is not fair on the part a bank of repute.
Matter has been brought out in the knowledge of the Branch Incharge
but he has also not provided satisfactory reply in this regard.
You will appreciate that debiting the account of A/C holder without
his consent & knowledge is a serious matter hence avoided at any cost.
Unilaterally action is not appreciable at all.
Under the above circumstances, you are requested to get the matter
investigated & appropriate action may be taken at your end so that
satisfactory feed back is made available to me at the earliest.
Thanking you in anticipation for initiating prompt action & response please.
Ashok Bakshi
120/252, Lajpat Nagar,
Kanpur
(M[protected]
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