[Resolved]  EPFO, SRO, Bommasandra — Misrouting of P.F. Dues

Address:

Bangalore, Karnataka

Dear Sir,

Effective 1/March 2009 till 30/Sept 2009.:
I am an ex-employee with Ocwen Financial Solutions Pvt Ltd, Bangalore and my details for your reference as follows:
Name: ANGELA CORREIA
Emp No: GA 163
PF No: KN/35038/9552 (Number as provided in my payslips),

8/Oct 2012:
Since I did not receive my dues, I personally visited EPFO, SRO, Bommasandra. The concerned dept did a name search in a physical register and confirmed that the funds have been instead disbursed to a person named Maclaine Rodrigues, who's PF is actually KN/35038/9452. So there was an error during entry in the system. They took my contact details promising to investigate and get back with an update; but unfortunately did not do so. I have thereafter tried contacting Mr. Muthuselvan, PRO Dept but he does not respond.


December 12, 2012:
My grievance has been registered in EPFiGMS vide Registration number SRBOM/E/2012/04692 and has been sent to:
Officer's Name :K.MUTHUSELVAN
Address of the concerned Officer : EPFO, SRO, Bommasandra
Phone Number :25733619
Email ID : sro.[protected]@epfindia.gov.in


December 20, 2012
In reply to my grievance I get a reply from EPFO, SRO, Bommasandra "The code no furnished is to be wrong as KN/35038/9552 pertains to Maclaine Rodrigues. Please furnish correct pf no for further verification to be done at our end.
Therefore, we are closing your grievance from this office.Please quote the same in your future correspondence."


January 15, 2013
My company: Ocwen Financial Solutions Pvt Ltd confimed by PF number is: KN/35038/9552

Since then I have tried desperately to contact EPFO, SRO, Bommasandra but they refused to be contacted.

Please Help.

Thanks and regards,

Angela Correia