Barclay Time Card — payment done fully but didn't receive NOC

Address:

New Delhi, Delhi

I have settle a Barclay time card via its DAC Bizvent in Saket Delhi in 2010.But still today I didn't receivd any NOC or email confirmation from them.The phone number doesn't exist neither the person Harish who handle my account is picking up the phone.I have try many time to call them but no answer. Now I think i should file a police complaint as I have the receipt of teh payment made