[Resolved]  Barkley / Kotak Bank — Unsolved dispute of barkley / kotak banks credit card

Address:New Delhi, Delhi

Dear Sir/Madam,

This is to inform you that my name is Pratap Debnath, Resident of Ganesh Nagar Delhi- 92 and I am being pressurized by kotak banks recovery agency numerous time to pay sum of Rs- aprox 70-80k.

As per them the amount had been used by me through a credit card of barkley bank. As so many times it had been informed them via e-mail/phone about the fraudulent case. Even I don't know the card No, to whom it has handed over, where it has been used. Despite my refusal they are creating tremendous pressure and calling relentlessly to pay the same. Due to this dispute neither I am getting any credit card of any bank nor loan. It has been effected on my CIBIL score. These are the few telephone no from where I am getting threatening calls[protected], 45524697, 45524600, 48790380, 43334604.

so, it is my humble request to resolve my issue at the earliest or suggest to redressal the grievance.

With best regds.
Pratap Debnath
[protected]
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Complaint marked as Resolved 
Verified Support
Jul 08, 2015
Kotak Mahindra Bank Customer Care's response
Dear Customer,

We would like to inform you that, we have raised the issue to our concerned division for having the same checked and they shall revert to you at the earliest. We request your co-operation in the interim.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Team
Mar 31, 2017
Updated by pratap.debnath
Dear Concern,
It is ref to my complaint registered earlier. So far no action has been taken. I am regularly getting threatening calls from following nos.+[protected], +[protected]. Even they are harassing my colleague, friends my family members. I am now suffering a lot, l am mentally depressed, it is now effecting my professional life. Even my company management are decided to sack me from the company. If I lost my job it will be become a great loss for me and I will not able to feed my family.
Hence it is requested to resolve my issue at the earliest. Waiting for your reply.
Regds
Pratap Debnath.
Complaint comments 

Comments

Dear Kotak Team,

Thank you very much for your reply on this.

I wish to inform you that, neither I am your customer nor a debtor. It is requested kindly resolve this issue at the earliest and find out the anonymous miscreant, who had done this and rid of me fraudulent debt.

Regds.
Pratap Debnath
Dear Concern,

I feel regret to inform you that, my complaint has not been resolved yet. every day I getting threatening calls from this recovery agency. Today I got a call from [protected] and he introduces me as a police officer calling from Dwarka police station, New Delhi and threatened will arrest me with my family as there is a complaint has been lodges against me. Even I don't know what is the case and where is my fault. Despite my refuse and request he has abused me and used un-parliamentary languages.

I am very frightened for his behavior and upset. So, it is requested to resolve my issue at the earliest possible.

Regds.
Pratap Debnath

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