[Resolved] Bata — damaged chappal

sadiquealwan

from Perumpavur, Kerala

Address:

Ernakulam, Kerala

Sir, I am the customer of BATA. I am using BATA chappals till my high school level. Now I am in degree 3rd year & and I purchase 1pair ladies chappal in BATA ernakulam broad way branch cashmemo : 21-03-14/1/0021. I am studing in malappuram. so, I am going there by using that chappal. But, that was damached after 1 month. Now I am coming in vaccation then I contact the BATA showroom manager at broad way. He told me time is over so doesn't replace that. I mentioned that is chappal's manufacturing defect. But, he told me send a massage to BATA company. Sir please kindly take appropriate step to replace my chappals and reddress my loss. Your's faithfully, Irfana sadique

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May 24, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2014

Bata India Customer Care's response Dear Customer, Thank you for the feedback. We regret the inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case if you have already registered the complaint with us kindly share the complaint no. provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service

Verified Support

Jul 03, 2014

Bata India Customer Care's response Dear Customer, We hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you.

Verified Support

Jul 07, 2014

Bata India Customer Care's response Dear Customer, Since we have not heard from you, we are closing this complaint for now. In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.

Jul 15, 2014

Updated by sadiquealwan sir please solve my problem quickly