[Resolved]  Bata India — Bad customer service

Address:

Chennai, Tamil Nadu

Hi this is Joel from Chennai, today I.e. 5th July 2015 I had one of my worst experience in shopping by entering into One of the Bata Showroom located at No.78, Mannarswamy Street, Royapuram, Chennai, India... 1) there were 4 executives inside the showroom including a store Manager named Wilson, Nobody had a courtesy to come near me to cater..I was inside the shop for more than 45 min. 2) the store Manager, Mr.Wilson was rude and didn't have the courtesy to make the executives serve me.. I had a billing of 1158 ..His answers were so rude as if I had come to shop in the midnight disturbing his sleep...I went into the shop at 9 browsing through all the footwears, found the best 3 pairs for me and took it to the billing counter and asked why no one had catered me, the reply from the store Manager was"we usually close the store at 9.30 pm." And again his answer was very rude ..that's not a good customer service. I never knew that Bata would do this and I am very disappointed..I have traveled internationally and never found such bad customer care..I am so offended